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Dealing with Anger
Dealing with Anger Jason is a division manager at a large manufacturing plant. He has a reputation for being very loyal to the company, hard working, bright, and dedicated to building customer loyalty. Due to his stellar performance record, none of...
Hidden Traps for Life Partners Who Work Together
You may think that it would be wonderful to be in business with your spouse, but the truth is that when life partners become business partners unspoken assumptions can cause significant problems. Neither couple I describe knows the other couple,...
Ten Business Reasons Why Asking for Help Works
When you are in charge of a team, or a business, it is easy to fall into the trap of being invincible. Asking for help is something that's easy to do - yet, to the uninitiated, it feels like a weakening position. But there are a number of reasons...
Top Ten Tips When Business is Slow
How's your business going to keep growing with the holidays just around the corner? What can you do when most people don't want to spend money now? If you are concerned the cash flow won't flow and you won't have enough income for the next...
Why Aren't You Using Online Fitness Coaching?
If I were to tell you that you could burn away as much fat as
possible by sitting at your computer twiddling your fingers and
toes, would you believe me? Well I sure hope you don't!
However, losing weight in the confines of your own home at...
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The Top Ten People Skills You Need to Build a Dynamic Business
What does it take to make businesses perform extremely well? Such that they do above and beyond expectations. It's when your people work together in incredible ways, to create far more than you might expect. It's where they are in a special place when they work together. And to get there, they have to be in a culture that is very special - and you can create it in your business too!
Here are ten key points that will make a big, big difference:-
- Build Great Relationships
Take the time to engage with your people. Enjoy conversations with them. Listen more than you speak.
- Be Generous
This is not a money thing. Generous with your time, your courtesy, your behaviours. Be a kind boss and be humble.
- Encourage People
Encouragement creates tremendous energy. Think about when you were encouraged - what was it that happened to you - replicate it a hundred times in the next week.
- Make it Safe
Let people fail gracefully - and not about catching them out. Be the net they fall into and help them experience and learn from their mistakes safely.
- Trust and Honesty
These have to be a given for your people to give of their best for you. Setting the standards will encourage this as a baseline in your business.
- Enable Risk
Sure, gamble a bit on opportunities and let your people do so too. Risk is where the great inventions have
happened in history - let it happen now.
- Give a Hand
Your people will value it when you get your hands dirty too. Take part in the 'business' when it needs you and be a part of the team sometimes.
- Provide a Map
Help your people help you and your business, by having a game plan for the future for the business and the people who work there. Be open with them - share your hopes, fears, worries and elation.
- Have Clarity
Be very clear about what is expected of your people. Spell it out, go back, recheck and do it again. the onus is on you to get this right - not them.
- Laugh!
The best creator of teams and the spirit they need, yet so often lack. Have fun, encourage laughing and get in there yourself - it will make the most enormous difference for you!
With these conditions in place, you will then be able to leverage all the natural exuberance of your people - and get more, much more from them than you ever bargained for.
About the Author
© 2005 Martin Haworth is a Business and Management Coach. He works worldwide, mainly by phone, with small business owners, managers and corporate leaders. He has hundreds of hints, tips and ideas at his website, www.coaching-businesses-to-success.com. (Note to editors. Feel free to use this article, wherever you think it might be of value - with a live link if you can).
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